Safe Web and my website

I have the same problem .

My site (brothersoft.com )norton rating was changed a month ago , it was green before.

I had contacted you guys to give my site a new green evaluation  like before for more than a month but still unsolved .

 

Just KEEP telling me that i will received call about that  within 24- 48 hours ,  and it had been handled by your technical team and

 treating this issue with high priority but i never received any call from you guys  and the case still unsolved .

 

 

 

In fact ,  I am soooooooooooooooooooo  disappointed about  your company work efficiency and your company online support.

 

So may i know is there anyone who can help me about that ?

 

 

Best .

 

 

[edit: Clarified subject.]