Safety minder doesn't work on domain accounts?

Archive
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All of the computers in my house are members of a Windows Server domain, and are running Windows 7.  The kids have domain accounts with standard user privileges.  I would like to be able to use OnlineFamily to enforce parental controls on them, but it seems that it only works if I create local windows user accounts on each machine and monitor those.  Safety Minder does not seem to allow monitoring the domain-associated accounts, the UI always reports not monitoring this account, and doesn't let me change settings, whenever I'm logged into a domain account.  Do I really have to remove the kids from the domain and the user management that provides just to get parental controls to work?

 

I should mention that I did a search on this issue and found a post here: (http://community.norton.com/norton/board/message?board.id=OnlineFamily&message.id=353#M353) that suggested adding the domain accounts to the local Users group.  The account in question is already a member of the local Users group, and that doesn't seem to have any effect, so I have no solution at the moment.

Message Edited by andrewsi on 12-10-2009 05:37 PM
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Looks like we crossed posts - see the edit to my original message… that doesn’t appear to change anything.

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Hi andrewsi,

 

Thanks for your patience.  We're checking into the issue.

 

Thanks,

Katie

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Thanks.  I’ll wait to hear back.

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All of the computers in my house are members of a Windows Server domain, and are running Windows 7.  The kids have domain accounts with standard user privileges.  I would like to be able to use OnlineFamily to enforce parental controls on them, but it seems that it only works if I create local windows user accounts on each machine and monitor those.  Safety Minder does not seem to allow monitoring the domain-associated accounts, the UI always reports not monitoring this account, and doesn't let me change settings, whenever I'm logged into a domain account.  Do I really have to remove the kids from the domain and the user management that provides just to get parental controls to work?

 

I should mention that I did a search on this issue and found a post here: (http://community.norton.com/norton/board/message?board.id=OnlineFamily&message.id=353#M353) that suggested adding the domain accounts to the local Users group.  The account in question is already a member of the local Users group, and that doesn't seem to have any effect, so I have no solution at the moment.

Message Edited by andrewsi on 12-10-2009 05:37 PM