I am having the same problem as some other folks. When my son turns on the computer, he sees that safety minder is on and then the pawprint disappears. I get an email saying that Safety Minder has been disabled, but then when I log onto the site I see his activity. Actually one time I got an email saying it was disabled and the next minute got an email that a blocked site was visited. Can you please tell me how to straighten this out. I haven't seen any answers. It seems people have uninstalled and reinstalled without any luck.
Also, the time limit is not working at all. I know he has been on for longer than allowed and the computer does not turn off at curfew time like it is suppose to.
I am having the same problem as some other folks. When my son turns on the computer, he sees that safety minder is on and then the pawprint disappears. I get an email saying that Safety Minder has been disabled, but then when I log onto the site I see his activity. Actually one time I got an email saying it was disabled and the next minute got an email that a blocked site was visited. Can you please tell me how to straighten this out. I haven't seen any answers. It seems people have uninstalled and reinstalled without any luck.
Also, the time limit is not working at all. I know he has been on for longer than allowed and the computer does not turn off at curfew time like it is suppose to.
I do have the latest version of Safety Minder installed. It apparently does monitor what he's doing, but the iconm is not in the tray, and I get the message that it is turned off. What else can I do?