Scan keeps freezing!

Hi im using N360 v 2 and vista on a relatively new machine, initially n360 seemed to work ok, but now the scans keep freezing. The scans(quick and comprehensive) usually start and then get to a certain point and halt. The comprehensive scan stops on 'Trackware.WebGuardian' and the quick scan stops on 'Checking Securityrisk.ProxyDNS', i have seen this problem highlighted in other posts with no solution offered so can this be resolved or will i have to ditch the software for an alternative.

 

Cheers

 

J

Cant get this solution to work, scan wont run in safe mode and not sure what the 'Intelligent Updater' has added. Malwarebytes gave a clean scan, so any further suggestions would be much appreciated.

 

Cheers

Hi im using N360 v 2 and vista on a relatively new machine, initially n360 seemed to work ok, but now the scans keep freezing. The scans(quick and comprehensive) usually start and then get to a certain point and halt. The comprehensive scan stops on 'Trackware.WebGuardian' and the quick scan stops on 'Checking Securityrisk.ProxyDNS', i have seen this problem highlighted in other posts with no solution offered so can this be resolved or will i have to ditch the software for an alternative.

 

Cheers

 

J