Scans Stall at SecurityRisk.FlushDNS

Norton detected a  virus and deleted it earlier today, but ever since, Scans now stall at SecurityRisk.FlushDNS.  These scan freezes happened with an eralier version of NAV, so I decided to do the upgrade to 21.0.2.1, and the problem still persists.

 

Can any body shed some light on what may be the problem?

 

DD

My apologies for the duplicate thread...there is already a thread on this topic, as many other Norton customers are also reporting this very same problem...

 

Norton internet security scan is stuck on SecurityRisk.FlushDNS

 

DD

I changed the Internet Protocol Version 4 (TCP/Pv4) settings to

DNS server and addresses"

Preferred DNS server: 198.153.192.50

Alternate DNS server: 198.153.194.50

And the problem went away, Changing back to obtaining the DNS server address automatically made the problem com back!

 

 


Freddytfox wrote:

I changed the Internet Protocol Version 4 (TCP/Pv4) settings to

DNS server and addresses"

Preferred DNS server: 198.153.192.50

Alternate DNS server: 198.153.194.50

And the problem went away, Changing back to obtaining the DNS server address automatically made the problem com back!

 

 


Correct me if I'm wrong, but Norton customers should not have to change their Internet Protocol Version 4 (TCP/Pv4) settings in order for their Norton product to work correctly, no?

 

What about those Norton customers who are not tech savvy enough to know that this might be the solution to this problem?

 

 

DD 

I agree - Norton should have a fix for the problem. At the same time the suggestion to change the IP address came from a source at Norton.

It works but it does not solve the issue!

Please see elsewhere's post here  -  http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-internet-security-scan-is-stuck-on-SecurityRisk-FlushDNS/m-p/1029085/highlight/true#M246005

My Quick Scan just completed in two minutes, so either the problem is fixed, or it's an intermittent one for some people....

Windows 7 64 Bit Sp1 NIS V 21.0.1.3

I'd rather prevent it, than fix it !

Cela fonctionne aussi pour moi, après  un "update " au 30 sept 2013 . merci à tous .

 

Windows 7 64 Bit Sp1 NIS Vers : 20.4.0.40

Scans working normally for me once again, starting Saturday evening, per the other thread on this topic.  Thanks for the fix.

 

Norton internet security scan is stuck on SecurityRisk.FlushDNS

 

DD


sko wrote:

Cela fonctionne aussi pour moi, après  un "update " au 30 sept 2013 . merci à tous .

 

Windows 7 64 Bit Sp1 NIS Vers : 20.4.0.40


Google Translation

 

This works for me, after "update" to September 30, 2013. thank you to all .