Screen freezes, mouse and keyboard dead. Since installing Norton Security Deluxe, October 2916

Please help. Ever since installing the new Norton Security my computer freezes, mouse and keyboard totally inactive, after letting it stand for max 3 to 4 minutes like popping off to make coffee. Have to power off and then start up again . Unable to shutdown. Please help - spent ages online last night to Norton and remotely connected but problem still on-going. Have tried unplugging the computer and waiting half an hour and switching on. Have unplugged mouse and keyboard and plugged in....should I uninstall? HELP !!!! On windows 7 home edition - What can I do?