Security Alert - False Positive

Archive
1

I have developed a Windows 11 Winforms application. See 2nd attachment for details of the Windows build.

When I run this program for the first time after re-building it, Norton raises a false positive security alert. See 1st attachment.

Norton blocks an attempt by my program, Bridge Gem.exe, to change the security features of a log file that it has created in a previous build. (An .rtf file). This is a completely valid action.

I wish to know:-

  1. What action was blocked, and what does 'blocking' actually mean
  2. Why this is considered a threat
  3. How to exclude this action from being 'blocked' by Norton on my PC
  4. How to exclude my program, Bridge Gem.exe from being monitored by Norton on my PC
2

may be related:
https://community.norton.com/en/forums/very-new-program-threat

DrCharlesA Hedge
TonyHedge

? 

3

Report a suspected incorrect detection to Norton
https://support.norton.com/sp/en/us/home/current/solutions/v126152382

Submit a file or URL to Norton
https://support.norton.com/sp/en/us/home/current/solutions/kb20090602171902

Respond to incorrect Norton alerts that a file is infected or a program or website is suspicious
https://support.norton.com/sp/en/us/home/current/solutions/kb20100222230832

 

4

Can you run your work product from a folder and Exclude that folder Xs 2

Note: Exclude x 2 may not sort your scenario. 

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FAQ: Norton Data Protector
https://support.norton.com/sp/en/us/home/current/solutions/v132149446

Data Protector protects your PC from malicious processes that intend to destabilize your PC, corrupt and/or steal your data and propagate the malicious nature to other good processes. You can add more folders, extensions, and can also exclude processes for scanning and protection.

https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v130571264

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Have you disabled Data Protector...as test? 

Please review:

Norton Community => search Data Protector = https://community.norton.com/en/search/site/Data%20Protector