Security Alert: Records Show Your Norton Protection Expired

Norton Security | Norton Internet Security
1

Just received an email supposedly from Symantec/Norton.

 

From: <norton@nortonfromsymantec.com>

Subject: Security Alert: Records Show Your Norton Protection Expired

===

Norton by Symantec
Protecting the Stuff that matters(TM)
To view this message as a web page, click here.

Followed by a link, pointing to https://response.nortonfromsymantec.com

===

You've Got Zero Protection.
Renew Now for $49.99 and Save $30.
Renew Now

Followed by a link, pointing to https://response.nortonfromsymantec.com

===

Then a bunch of more links, all pointing to  https://response.nortonfromsymantec.com

Norton Support 
Legal Information 
Privacy Policy 
Viruses & Risks 
Return Policy 
=======================================

 

If this email is legit, Symantec/Norton should be ashamed and stop this practice immediately!

 

I (and all my relatives/friends/etc) NEVER EVER - repeat - NEVER EVER - follow links in ANY EMAIL, no matter who it's from.

And we are on the alert for ANY/ALL emails with links pointing to supposedly renewal of antivirus software.

 

If my protection has really expired (IT DID NOT) the fact woud show as soon as the PC in question is turned on.

 

An acceptable solution would be an email from Norton/Symantec warning that protection has expired (and showing, let's say, the last 4 characters of the key) and a stong suggestion to go to "MY NORTON ACCOUNT" and check/renew/etc.

 

EMAIL LINKS, specially the ones pointing to a renewal site are NOT - NOT - NOT - something you want send out.

Specially when the only way to find out if the email is legit is to "CHAT". Most users have no idea how to do that. I tried, just to see what the response from support would be, and I got "busy, try later".

 

Truly disappointed.

-j

 

2

Thanks.

I suspect you're correct, looking at "my account" it lists every Symantec product I ever bought ;-)

When I get within a couple of weeks of expiration, I just buy another 3-PC Internet Security license, so "my account" is full of expired products.

I'll just ignore the emails.

-j

3

Just received an email supposedly from Symantec/Norton.

 

From: <norton@nortonfromsymantec.com>

Subject: Security Alert: Records Show Your Norton Protection Expired

===

Norton by Symantec
Protecting the Stuff that matters(TM)
To view this message as a web page, click here.

Followed by a link, pointing to https://response.nortonfromsymantec.com

===

You've Got Zero Protection.
Renew Now for $49.99 and Save $30.
Renew Now

Followed by a link, pointing to https://response.nortonfromsymantec.com

===

Then a bunch of more links, all pointing to  https://response.nortonfromsymantec.com

Norton Support 
Legal Information 
Privacy Policy 
Viruses & Risks 
Return Policy 
=======================================

 

If this email is legit, Symantec/Norton should be ashamed and stop this practice immediately!

 

I (and all my relatives/friends/etc) NEVER EVER - repeat - NEVER EVER - follow links in ANY EMAIL, no matter who it's from.

And we are on the alert for ANY/ALL emails with links pointing to supposedly renewal of antivirus software.

 

If my protection has really expired (IT DID NOT) the fact woud show as soon as the PC in question is turned on.

 

An acceptable solution would be an email from Norton/Symantec warning that protection has expired (and showing, let's say, the last 4 characters of the key) and a stong suggestion to go to "MY NORTON ACCOUNT" and check/renew/etc.

 

EMAIL LINKS, specially the ones pointing to a renewal site are NOT - NOT - NOT - something you want send out.

Specially when the only way to find out if the email is legit is to "CHAT". Most users have no idea how to do that. I tried, just to see what the response from support would be, and I got "busy, try later".

 

Truly disappointed.

-j