I get a bad security certificate warning in Firefox and IE8 when I try to connect to the Norton forum. This has never happened before. Has anyone else noticed this? Any ideas what could be causing it? This is where I get the warning:
www.symantec.com/norton/community/index.jsp
[edit: Corrected link to Symantec.]
Turbo wrote:
I get a bad security certificate warning in Firefox and IE8 when I try to connect to the Norton forum. This has never happened before. Has anyone else noticed this? Any ideas what could be causing it? This is where I get the warning:www.symantec.com/norton/community/index.jsp
Hi Turbo
The error should allow you to see the security certificate so that you can, normally, determine what is causing the error - wrong Company, Expired Certificate etc.
Incidentally, I am not getting this error on either IE or Firefox.
Hi Turbo and Yaso
When I said i didn't get the error it was because I log in here http://community.norton.com/norton/
When I try the URL you are using I get the same error.
I get a bad security certificate warning in Firefox and IE8 when I try to connect to the Norton forum. This has never happened before. Has anyone else noticed this? Any ideas what could be causing it? This is where I get the warning:
www.symantec.com/norton/community/index.jsp
[edit: Corrected link to Symantec.]
I'm seeing the same thing, here's a screenshot for future reference.
Akamai.net is a service provider so it looks like they and Symantec are not talking nicely together and keeping their certificates current.
Hello Turbo,
I am curious as to how you arrived at that address. Please note the https which indicates a secure site.
If I navigate to http://www.symantec.com/norton/community/index.jsp I do not get the Security Certificate warning.
I go to the drop down in the google search bar, click on norton forums, then click the Im feeling lucky button. It’s how I’ve always done it, no problems till now.
Hi Turbo,
How about just bookmarking the Norton Forums website? ;-)))
Phil and Yaso, if you type norton forums in the google search bar and hit the Im feeling lucky button, what happens?
Same thing that is happening to you - the bad certificate page pops up. However, do you always go via Google to access the Norton Forums?
Turbo wrote:
Phil and Yaso, if you type norton forums in the google search bar and hit the Im feeling lucky button, what happens?
I get the same error that you do - that the security certificate is in error.
Turbo wrote:
Phil and Yaso, if you type Norton forums in the goggle search bar and hit the I'm feeling lucky button, what happens?
Hi Turbo,
I don't use the Feeling Lucky button, but you are correct about being directed to the HTTPS page with the Certificate warning.
I see no content or user options on that page which would require the Hypertext Transfer Protocol Secure address.
I'll refer your issue to Symantec to see if it can be rectified.
[edit: grammar]
Yaso_Kuuhl wrote:
Same thing as what is happening to you - the bad certificate page pops up. However, do you always go via Google to access the Norton Forums?
I always have. I use google for my home page and it's just as easy to use the google drop down as it is the bookmarks drop down. If this problem continues I'll probably have to use the bookmarks option though.
I always have. I use google for my home page and it's just as easy to use the google drop down as it is the bookmarks drop down. If this problem continues I'll probably have to use the bookmarks option though.
Yes, you might find it more convenient and stable to simply bookmark the Norton Community webpage ( http://community.norton.com/norton/ ) :-D
Phil_D wrote:
Turbo wrote:
Phil and Yaso, if you type Norton forums in the goggle search bar and hit the I'm feeling lucky button, what happens?
Hi Turbo,
I don't use the Feeling Lucky button, but you are correct about being directed to the HTTPS page with the Certificate warning.
I see no content or user options on that page which would require the Hypertext Transfer Protocol Secure address.
I'll refer your issue to Symantec to see if it can be rectified.
[edit: grammar]
Message Edited by Phil_D on 10-25-2009 11:56 AM
Thanks Phil. It still seems a bit odd that this would just start happening after all these months.
This is getting weirder. If I type norton forums in the google search bar, then click google search, I get a pop up that says secure connection failed,symantec.com443 is using invalid security certificate, even though I haven’t clicked on any of the search results. This is happening only in Firefox, not IE8. Very strange, can someone try this and confirm?
Confirmed in FF 3.5.2.; not happening in IE8.
Why Google would actually have a https address as the first one to list in a search when nobady uses an secure SSL connection to the Forum.....?????
As to the error you wanted confirmed, FireFox and IE handle cached addresses differently. Still leads to the problem of where the HTTPS address is coming from.
dbrisendine, thanks for the confirmation, now I know I’m not going crazy.
Officially the Symantec SSL site is https://www-secure.symantec.com/
Officially there is no SSL service at https://www.symantec.com/
If you visit https://www.symantec.com/ you will be redirected to http://www.symantec.com/
Granted, the user experience with the invalid SSL certificate host name is less than ideal.
Symantec IT is investigating why search engines are using HTTPS links to services that are only supposed to be hosted on HTTP.
