Serious help need. I am desperate.

I have to renew my subscription. So I go thorugh the process and purchase the product. I could not print the invoice because Norton had a screen on top for downloading. So I go through this process of installed the product and rebooting.

 

But no email has shown up yet!  The antivirus software has changed. Has new colors and appearance.

 

STILL says only 1 day to renew1  Why??

 

I log into my Norton account and there is no information about the purchase.

 

Can someone help me please?