Set Full Scan Didn't Work Today

Norton Security | Norton Internet Security
21

I have a similiar situation. After the latest product update to 22.9.0.68 no automatic scans live updates etc run. I have to run them manually.

Any suggestions how to get them to run automatically. Checked the settings were correct they have NOT changed.

 

Malcolm

 

22

Hello Holly

There are a lot of updates needed for version 22.9.0.68. You have to manually run Live Update and restart and run it again. When I got my update on Tues. night, I had a few updates which required a restart. I then ran Live Update again and got some more updates and another restart requested. Altogether I got over a dozen updates and 2 restarts. I always leave Automatic Updates turned on, but I also run Live Update at least once a day. You could also check over the settings and make sure they are the way you want them..

Thanks.

23

64 bit, Norton 22.9.0.68. See other comment to another responder. Using Google Chrome as default browser and only at idle time not checked.

Holly

 

24

No, didn't sign up for it but got it by way of Live Update on Feb.8 and that's when auto quick scans stopped,so probably related to that.

 

Just got another product Live Update at 5:45 Pm EST today so maybe it's a fix.

25

Hi Holly,

Which option of the five do you have do you have selected?  I'm referring to Settings under Full Scan Configure

Is Only at Idle Time also check marked?

I have updated to 22.9.0.68 and I had a scan run as scheduled on Wed night.  Also my Quick Scans are running as advertised.

Please advise of Operating System to include 32 or 64 bit,  Default browser and Norton Product and version.

 

 

26

Hello Holly

Did you just install version 22.9.0 68? I have heard some users say it has happened to them. Mine is scheduled for Monday morning at 2 AM, so I am waiting to see if mine runs or not.

Thanks.