Settings tab on Norton 360 Premier

I'm trying to get Identity Safe in Norton 360 Premier to automatically fill in my password and user name when I visit a website.  Support keeps saying to go to the settings tab on the main Identity Safe screen and do different things.  The problem is that the options on the page are different than what support says they are.  I am running the most up to date version of Norton 360 Premier and IE 11.  Any ideas out there?