Setup LifeLock Identity

Hello I have been trying to setup my Norton LifeLock Identity on my Windows 10 Pro  21h1 PC and my Google Pixel 2XL Android 11 mobile. I keep getting we can't retreive your information now, with error code 19000. It is included with my Norton 360 Deluxe. I don't know if this is off topic, but Norton Utilities Premium also doesn't work, I get home violation error code 6. I've talked to Support serveral times and they say they have to go to there Tech Supervisors. Please help this has been going on for sometime. I appreciate whom ever reads this.Screenshot 2021-07-20 225650.png

 

 

GGMagyar:

Yes, as is on the screensot on the start of the thread. Error code : 19000. Ive tried various things - turn off VPN, different browsers, different computers ( I have multilicence). Still the same. 

We'll try to call attention.  

Yes, as is on the screensot on the start of the thread. Error code : 19000. Ive tried various things - turn off VPN, different browsers, different computers ( I have multilicence). Still the same. Well, it is not life-important function, but would be nice to use it. So Im wondering, maybe with next update it will be fixed.

GGMagyar:

I have same problem and no even shadow of a solution

R U seeing Error code: 19000 ?

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I have same problem and no even shadow of a solution

Hi @JamBeem10,

Are you continuing to see Error 19000 issue? Thanks. 

-Gayathri 

Get started with LifeLock Identity Theft Protection
https://support.norton.com/sp/en/us/home/current/solutions/v134911435 - 06/14/2021

Norton Utilities Premium will not accept activation code Error 6
https://community.norton.com/en/forums/product-activation-problem-0