Following the screwed-up free upgrade from Win7 to Win10, I've bombarded the Microsoft Community forums with post and new threads. My first problem was that my Start icon didn't work and another new problem has come to light every day since then.
But then I found this when searching the internet:
If you read it and then read the linked articles you'll see that since pre-launch, it was obvious that there were going to be problems. Microsoft stuck by their business plan but also made one or two changes in response to criticism e.g. over automatic updates.
But I have no recollection of having heard about these problems. Who's to blame for the lack of publicity? Microsoft have to shoulder blame not just for the free Upgrade publicity but the process too i.e. single button pressed to upgrade but a long & torturous rout to roll back to the previous version. They hid these fault from us.
Likewise the PC manufacturers who supply new PCs with OEM software.
Likewise the retailers - in my case PCWorld. They must have been aware of all these problems yet continue even now to sell new PCs without telling prospective customers of these issues. I'm soon going to set up my new Win10 laptop - if I find that the Start icon doesn't work, or any of the other problems, then it's Victor Meldrew*** mode and an email to the European Commission team that have successfully taken Microsoft to court in the past. I hope those US states who've been equally successful will also take action.
Rant over. I'm brain dead from trying to handle all the problems and the long queue of Microsoft engineers who've got me to waste so much of my life running sfc /scannow! On top of which the (enjoyable) pressures of this time of the year.
Have a Happy and Healthy New Year.
*** cranky UK TV character http://en.wikipedia.org/wiki/Victor_Meldrew