Silent Mode

Norton Security | Norton Internet Security
1

I find the number of pop-ups Norton generates very irritating.  I therefore use Silent Mode to prevent them.  However, the choice of Silent Mode duration periods are very limited and restricted to a maximum of 1-day.  Even when Silent Mode is activated, some pop-ups still appear.  Also, when 1-day is selected as the duration, it often only lasts just a few hours.  Is there anyway to fully activate Silent Mode for a period of my choosing, i.e. until I chose to reactivate?

2

Hi Guys,

 

Had school holidays the past week, and I watched a couple of DVD's during that time. Found a problem with silent mode - notifications still popped up while I was watching in full screen mode. I watched about 4 DVD's, it did this with 2 of them (I guess this just had to do with the day and time they were watched on and at). It was a notification to tell me that it was running background tasks - I believe one of them an idle rime scan. surely it shouldn't have done this?

 

Thanks.

 

Info:

Win XP SP3

17.0.0.136

 

Silent mode etc. on default settings

3

Hi matt :

 

I think (as same thing happened with me also) the idle time FSS has a higher security priority...like say,

 

If FSS comes up with threats in system restore area which requires user attention for removal , then this should be notified to the user.

 

I think that's the main reason behind this.

 

In addition , if you still want NIS to remain quiet ,you can add the application on which you were playing the DVD to NIS's silent mode settings.

 

Go to Settings==>Miscellaneous Settings==>Under Silent Mode Settings ==>User Specified Programs......configure.

4

ok, I understand. But I would still like a Symantec employee to confirm this, as it really doesn’t make sense to me to notify a user of a general background activity that does not require any sort of user intervention or knowledge. Hmmm :slight_smile:

5

Hi mattsegers,

 

Could you please let me know which application did you use to watch your DVDs?

 

Thanks,

-Lynn

6

LynnH,

 

Thanks for the response.

 

I was using Windows' Media Player 11. I may have used VLC as well, but it would have been one of the two, and I defintitely did use WMP for at least one. Regardless, judging by NIS' logs at the time, it was in Silent Mode.

 

Matt

7

Hi Matt,

 

Thank you for the information. We will try to replicate the issue in house and will keep you posted on progress.

 

Best Regards,

-Lynn

8

Hi Matt,

 

I have sent you a private message. Could you please check your Inbox when you have a chance?

 

Thanks,

-Lynn

9

There is currently no way to extend the time limit for Silent Mode beyond 1 day.

This might be a good suggestion for the Product Suggestions board https://community.norton.com/forums/product-suggestions

10

in administrative settings about half way down turn off the special offers

that helps with some of the ads