I appreciate the protection that LifeLock Financial Activity Alerts provide. However, the current review process is unnecessarily time-consuming for recurring, legitimate transactions.
Many of my alerts are for recurring payments that have the same payee and the same payment amount every month. Even though these transactions are identical to previous ones, I must navigate through multiple screens and clicks to mark each one as reviewed.
I would like to suggest adding features such as:
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One-click “Mark as Reviewed” directly from the notification list.
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Recognize recurring transactions with the same payee and payment amount and allow them to be reviewed with a single click.
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An optional “Always Trust This Recurring Transaction” setting that would automatically mark future transactions meeting the same criteria as reviewed while continuing to alert me if the payee or amount changes.
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A “Mark Selected as Reviewed” option so multiple legitimate recurring transactions can be acknowledged at once.
These changes would save customers considerable time while maintaining security. Any transaction with a different payee, amount, or other unusual characteristic could continue to require the current detailed review process.
Thank you for considering this enhancement. I believe it would significantly improve the usability of LifeLock Financial Activity Alerts without compromising customer protection.