Since setting up Password manager, I can't log on to anything unless I change password

[Rodney_Davis]

I can’t log in to anything. It keeps telling me it need to verify that it’s really me. It asks me to create a new password. When I create another one, it does the same thing. I can’t log in to anything now. What a nightmare. I totally regret installing this. Maybe all this crap is just way over my head.

[bjm]

@Rodney_Davis

I can’t log in to anything. It keeps telling me it need to verify that it’s really me. It asks me to create a new password. When I create another one, it does the same thing. I can’t log in to anything now. What a nightmare. I totally regret installing this. Maybe all this crap is just way over my head.

Um, is “verify” event when you’re signing in to your Norton account?
Did you set up two-factor authentication for your Norton account?

Help with two-factor authentication ›
For steps to enable two-factor authentication and to troubleshoot related issues, read Two-factor authentication for your Norton account.

https://support.norton.com/sp/en/us/home/current/solutions/v53370843#Signin

Note: access to your Norton Password Manager vault requires sign in to your Norton account + vault password.

[bjm]

Hello @Rodney_Davis

@bjm

Um, is “verify” event when you’re signing in to your Norton account?
Did you set up two-factor authentication for your Norton account?

[bjm]

Hello @Rodney_Davis