Site Owner Norton Verification Process Help

Hello, I am hoping someone can help me out with this issue.  I have two websites, www.gondolaworld.com; and www.gondolacity.com that appears on norton, and search engines with a grey checkmark.  I went through the process 6 weeks ago to have both sites verified and have not heard anything back yet.  I read on the forum that it usually takes two weeks to have a website evaulated.  I was wondering if there was anything I had to do.

 

I would greatly appreciate any help anyone could possibly provide for me.

 

 

Thanks,