Site Safety Icons Problem With Google

It's me, the noob again with another question.  I searched the forum and found many similar posts but most were either quite old or the solution didn't apply.

 

Again, I have Win7 Pro x64 SP1, NIS 2012 v19.2.0.10 30-day free trial.  Web browser IE9 32-bit.

 

I primarily use Google for searches.  The first time I search for something, the search results do not display the Site Safety icons.  So far, I have found that pressing F5 (refresh) on the web page will now show the icons -OR- if I click on a link and go to one of the search results and then click on the browser back button to return to the search result list, the Site Safety icons now appear. :smileyfrustrated:

 

The Norton Toolbar is enabled and 2 buttons are displayed at the top of the IE9 window - 'Norton' and 'Safe Web'

 

When I look at Manage add-ons, it shows:

 

Norton Toolbar - Enabled

Norton Idenity Protection - Enabled

Norton Vulnerability Protection - Disabled

 

Any idea why the Site Safety icons are not showing up when the search results are first displayed?

 

Thanks,

Gary