Sites still not rated after 5+ months - how to resolve

Hi,

 

 I'm a web developer. I have submitted 4 client sites under my account  a few months ago - some as long ago as 5+ months ago. They still haven't been rated. The first 9 sites that I submitted before that time, go rated and approved.

 

Please let me know if you know how to contact Norton or how to get this resolved.

 

Thank you for your time reading this and insights.