Hi,
I have Windows XP Pro SP3 with all latest updates and am running Norton 2011 (NIS 18.1.0.37) fully updated as well. I recently noticed during a full system scan that approximately 81,150 files were skipped. I checked my settings and I have my system set to do a full system scan and not exclude any files. Scan Performance is set to FULL SCAN. I also set compressed scanning to check those files as well. The results, after running another scan were the same. 81,000+ files skipped and about 571,000 scanned. I noticed this is also happening on Idle quick scans.
This did not happen before and I noticed the change in the logging occur on Monday, November 15, 2010. At the 10AM Idle Quick Scan it showed to have scanned about 5,700 files with zero files skipped. At the 6pm Idle quick scan it showed to have scanned again approx. 5,700 files but was now showing 8,100 files skipped. I checked all my other logs for Monday, event viewer, browser logs, history etc... We did very minimal usage that day, so I am not sure what could have changed.
All I can think of is that this was not logging properly before but now it is or that some Norton update came out and it is showing this now? I installed the product in October of this year and every time I have checked my logs it has never shown a skipped file. Everything shows green/good so I do not have any issues and my system is performing fine. I work in IT for a living so I keep an eye out on my system very carefully. The account that I am logged in on this machine is in the Administrator group.
I'm not so concerned that something is wrong or something is being skipped moreso that this did not happen before and is happening now. As of Monday, November 15, 2010 between the 10AM idle quick scan and the 6pm one. Every subsequent idle quick scan and full system scan now show skipped files. The odd thing is that the number of files scanned is still in the same vicinity as before. It's not like that number has gone down to account for the difference.
I also monitor my drive space and it has not changed at all in the last few weeks so it is highly unlikely that these files appeared out of nowhere.
Can any one explain what is happening or if a NIS patch or update came out that corrected how this was reporting? Perhaps its always done this but not logged it properly until now?
Thanks,
Richard