Slmss

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: Unable to resize small settings box; forced to scroll. Aggravating

Detailed description: Resolution changes ineffective at enlarging the ‘Settings’ box; can’t see options on right; have to scroll up, down and sideways; like a puzzle.

Product & version number: Norton 360 w/Lifelock

OS details: Windows 11

What is the error message you are seeing?
No error message.

If you have any supporting screenshots, please add them:

Hello. How is this related to Norton? Your Windows scaling settings are at 150% and resolution 2560x1600. Change those settings, things should return to normal again.

SA

I’m partially blind in one eye, hence the settings. What should resolution be set to, please?

1920x1080 with 100% scaling should be good. Sorry hearing about your disability.

SA

Thank you and God’s blessings in 2025!

You are most welcome!! Did the changes correct the issue for you? If so please mark the thread as solved so others can see your solution if they have a similar issue. Happy New Year to you as well.

SA

Yes, thanks to you the issue is resolved; I see the whole box now and text is easily readable. I appreciate your assist! Thanks again.

1 Like