Slow load of Outlook 2010 with NIS 2012

Norton Security | Norton Internet Security
1

During startup of Outlook 2010, the 'splash screen' for Outlook 2010 is displayed with the 'Add-ins' screen stopping at the point where 'Norton AntiSpam Outlook Plugin' is displayed for 30 - 120 seconds every time Outlook 2010 is started.

If I go into NIS 2012 Settings for Network and turn off Message Protection Anti-Spam and the delay is gone.

I turn it back on and the delay returns.

The computer is running Winows 7 with a fresh install of Outlook Office 2010 and Norton Internet Security 2012 v19.9.09.

Thanks for any help!

2
jtinlin wrote:

During startup of Outlook 2010, the 'splash screen' for Outlook 2010 is displayed with the 'Add-ins' screen stopping at the point where 'Norton AntiSpam Outlook Plugin' is displayed for 30 - 120 seconds every time Outlook 2010 is started.

If I go into NIS 2012 Settings for Network and turn off Message Protection Anti-Spam and the delay is gone.

I turn it back on and the delay returns.

The computer is running Winows 7 with a fresh install of Outlook Office 2010 and Norton Internet Security 2012 v19.9.09.

Thanks for any help!

 

Have you run LiveUpdate manually a few times, rebooting as necessary, until no updates are available?

 

Also, try clicking on Support - Get Support to run  Autofix to check your installation and fix what it finds.

 

 

3

During startup of Outlook 2010, the 'splash screen' for Outlook 2010 is displayed with the 'Add-ins' screen stopping at the point where 'Norton AntiSpam Outlook Plugin' is displayed for 30 - 120 seconds every time Outlook 2010 is started.

If I go into NIS 2012 Settings for Network and turn off Message Protection Anti-Spam and the delay is gone.

I turn it back on and the delay returns.

The computer is running Winows 7 with a fresh install of Outlook Office 2010 and Norton Internet Security 2012 v19.9.09.

Thanks for any help!