Slow to download - 1hr really?

Hi

 

I have just done a complete factory reset on my partners laptop. It has been running slowly & Norton & Malwarebites failed to find an obvious reason so a restore to factory settings was the easiest next step.

 

I am now trying to reinstall Norton 360 Premier Edition however it is telling me the download will take about an hour? Is that right - I dont recall it taking that long when I originally installed it on this laptop?

 

Also, when I went to the download page it said I had 1 download available (had already installed on this laptop + 1 other. Does this mean this latest download takes my last remaining download even though it was a re instal?

 

Cheers