I seem to be having the same problem as several other folks. I've tried all the suggestions I can find, to no avail.
Periodically - for no apparent reason - smart firewall will freeze or hang both itself, and any / all access from a browser. The only "solution" I've found so far is to disable it (in fact, I'm typing now with the blinkin' thing ''off".
General symptoms
- any attempt to open a website via a some browser (right now, both Chrome & Firefox) hangs
- other browser(s) on the pc seem unaffected (right now, Safari is happy).
- I cannot make adujstments, or checks, within S.F., as those options also seem to hang/freeze. (the program rules and network trust map).
- if I reboot enough times, the problem seems to disappear on its own. I just don't understand why.
I have attempted reboot.
I have done a live-update scan
I have done a live-update scan followed by a reboot.
I have checked that Norton is up-to-date.
NIS 21.6.0.32
OS Windows 8.1
h/w HP laptop.
HELP. What the bleep good is a security program intended to protect me from bad stuff on the net if I have to turn it off to access the net?