Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract:
I need to know what to do when I have been dealing with hacked accounts, and someone exposing my social security number now as well as bank account information, I’ve also had email breaches (several) since last year.
Detailed description: Sept of 2023 I purchased an Iphone 15, I first noticed a problem shortly after. my phone started glitching noticeably when I would type in my search engines or when I logged into a new app for work or personal. Every profile account would be breached. I spoke to my phone company about the situation and they sent me a new phone. Didn’t think that this was happening to my daughters phone as well. Well this person hit the mother load. Not only is this person in my new apple iphone 15 pro max. they are in my children’s phones, i pray they aren’t in my mothers because of her clients info that she has, but they are also in my home smart devices, routers, modems, laptops (one of which I am on), My sons computer, sons iphone, daughters iphone, as well as all 3 Xbox Systems, Smart tv’s, roku’s, ipads. They are even in the smart touch screen thing (well at least when i have to plug my phone up to it to charge) They can even mess with my freaking alarm clocks supposedly (although that might be one of my children). I have spoke to my phone company repeatably, been into their store, spent a buttload of money for them to look at me like I am crazy, sell me something, and move on. I have been to the apple store and called them numerous times and the girl that helped me at the store plugged my phone into their computer for twenty seconds, handed it back to me and said call support to reset your password. My passwords have been changed. I’m locked out of my 20 + something apple id for the thousandth time. Because they are going in and changing my passwords. I thought I was going crazy but now I’m sure that someone is out to either get me because of something they think I did. Or they used me to get into my mothers accounts and screw her life up. Or the last thing to steal my clients information. I work for several delivery services. Every time I go into a store something happens. Things glitch, phone freezes, the internet or power goes out in the store I’m in. Tonight I literally had shut down a whole gas station and I didn’t touch my phone. I know for sure because time as I turned the phone off the mans computer cut back on and phones started to act right. This has caused so many other probelms personally. Caused fights and arguements, people looking at me like I’m losing my mind. I am constantly looking around in the house because it’s like I can feel something watching me, When I am out on an order it’s ten times worse. I don’t know what else to do besides smash every electronic owned and I guess quit my job to save my clients information. I am worried to death that whoever this is, is watching my children. Worried that they will come to physically hurt me or my children. Oh and my phone is linking with everyone elses phone. I am getting their information, like the websites they go on and sometimes text as well as it seems I am also taking on all their data. I used up over 160 GB of data last month. I am scared to see how much I used this month. It’s costing me and my mother way to much data, I am scared all the time, I do not trust anyone now, I don’t even trust sending this message because I know whoeger is behind this is literally going to delete it. Because that’s what keeps getting done. I need some help to stop this. If anyone can help me or if Norton can help me! Please let me know.
Product & version number:
OS details:Apple Iphone 15 Pro Max
What is the error message you are seeing? what error message am I not seeing
If you have any supporting screenshots, please add them:
I have so many it will seriously take up a lot of time…
Can I come back and dot his?