Recently I was attempting to login to our Norton Online Family account to update some account settings and began to receive this error message:
"Sorry, An error has occurred on the server. Please, try your request again later.
An error has occurred with our service, your data is safe, but for your protection and to prevent any possible loss of data your request was halted. The error has been logged and reported and we will look into it shortly.
Please return to the home page and log in again. If the problem persists, contact us for assistance."
I have unsuccessfully been able to login for the last few days using IE, Safari and Firefox browsers, therefore cannot make any changes or monitor my kids' activities.
Thank you!