I would like to know why Nortor Anitvirus 2013 which I just purchase about 2 weeks ago and was live updated this morning DID NOT PROTECT MY COMPUTER? I have a Dell Inspiron 15 with Win 8, Today while surfing the internet I got a virus calling itself Spamhaus Agent 2.0.8 that took control of my computer. It said that if I did not go to one of their advertised retail outlets (KMart, CVS Drugs, Mejiers) and purchase a Green Dot money card and enter the pin number on their web page that my computer file would all be corrupted. I was able to run a Nortor virus scan while this thing was up to no avail. When rebooting, the screen just came up again. You could not close the window but for a few seconds.
I ended up calling Dell support for help since the computer is only a few months old. It cost me $129 to have the tech tell me how to handle the problem. What we did was a PC Refresh. The tech told me that all my data would be okay. However, my files were all corrupted, probably by the virus. I did have back up from a few weeks ago, however all the programs I added since purchasing the computer were gone. The Dell tech claimed the virus was in the computer registry.
So how come Nortor Anit Virus did not protect my computer. Apparently I wasted $49 on this product.