Status system at risk message

My computer came loaded with a trial subscritpion to norton.  Every since I turned it on my norton has had a red X on it and when I open the program it says status system at risk.

 

My icon for norton internet security has a red X on it and when I open it, it says you are at risk.  When I click on it it runs a quick scan and the scan says all secuirty risk has been resolved but then a screen pops up and says fix now in progress but then it says quick scan not fixed.  Then the icon pops back up with the red X on it. 

 

I have turned off my windows security so only nortonis running.  Has anyone else had this problem?  How do I fix this?