Stop automatic renewal!

user3348 · October 13, 2024, 12:24pm

How the f@@k do I stop the automatic renewal at Norton 360?

bjm · October 13, 2024, 4:32pm

Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status

Please review related thread [here]

bjm · October 17, 2024, 11:30pm

Hello @user3348
Please post progress

Norton Community urges users that do not want automatic renewal to cancel recurring subscription service and also remove their payment profile.

Norton Community does not have access to your Norton account, subscription nor payment profile.

Important subscription, pricing, and offer details:

Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.

Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.

Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/products

bjm · November 15, 2024, 6:01am

Hello @user3348
Please post progress

Stop automatic renewal!

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