After booting my Windows 7 laptop I start up IE9. The address bar and tabs button are wrong, more like IE8's. (See 1st screenshot). In particular, notice that the Filter, Compatibility, Refresh and Stop buttons appear outside of the address/search bar. This makes me wonder if there is some shell program running on top of IE9.
I click the NIS 2013 icon in the tray. The interface comes up and is responsive until I click on scan results. It says "Loading" but never loads. After a while WIndows Security Center pops up and says that no Firewall or Antivirus is detected. (See 2nd screenshot).
I also notice that the response time is unusually slow. I reboot and things return to normal.
The scenario above happened first on Nov. 24 and now again on Nov 29, both times after a fresh system boot. On Nov 23, prior to all troubles, I ran a scheduled full system scan. Trojan Malscript was detected and removed.
There was some other strange behavior on Nov 24 which I can no longer remember well enough to give a precise account of. It included NIS 2013 missing from the tray at boot time, and Autofix dialogue box with Error 3048,3.
Given these issues on Nov 24 I ran a full system scan again. 0 issues detected. Then I ran NPE... twice. The only problem it found and removed (both times: the file cannot be found in my file system) was rikvm_9ec60124.sys.
Could all this be the result of malware on my computer that is getting the better of NIS 2013?
Screenshot 1
Screenshot 2
