Stuck when creating file and folder backup

Hello, 

 

I am using Norton Ghost 15. I am having trouble with creating File and Folder Backup. Sometimes, it is stuck on the scanning stage, and then other times it is stuck during the actual backup process. 

 

I can get it to work if I delete the old backup data, but I shouldn't have to keep doing that. 

 

Can someone help me? 

 

Also, as Norton Ghost had been discontinued, what is the equivalent product for home computer? 

 

Thanks.