@sparks118
No. I mean canceling your Norton subscription. The initial steps are the same as canceling your automatic renewal. Highlighted is the part about canceling the subscription.
This page has the instructions. Stop your Norton subscription from automatically renewing It also states:
Here are a few things you should know if you stop your subscription from automatically renewing:
- Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
- It typically takes a few hours from your request for the change to take effect.
- Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.
If you have already been charged and want to request a refund, please contact Member Services & Support.
When I went through this process to cancel last year because of the high cost, the system asked for my reason. When I selected that the cost was too high, I was given an option to renew for two years at a significant price reduction, so I opted to do that. There’s no guarantee that Norton will still offer that but it’s worth a try. You can always back out of the process if you decide to keep it.
Here’s what another Norton user did but for a different reason. Read this thread. Change subcritption program
If you cancel and resubscribe, I don’t know if you’ll be offered the reduced introductory price for new subscribers but you might. So before you cancel, check if your renewal price is the same or less than what you would be paying as a new subscriber. If it’s less, then it doesn’t make sense to cancel your subscription. That is, if you still want to stay with Norton.
In your message you mentioned that you can’t make changes to the subscription plan within 30 days of expiration. I’m not an attorney but I don’t think that includes terminating the subscription. Frankly, I find the 30-day no change policy unreasonable. I bet if you want to upgrade your plan, Norton would have no problem making that change within that window.