My Norton 360 Deluxe account-subscription contains two different email addresses. How do I delete the “outlook.com” address and retain the “gmail.com” email address?
Detailed description:
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Which domain is your Norton account?
Account Settings email [here] is your Norton account email address.
Where do you see second email address?
Norton 360 Deluxe for Windows 10.
Hello @lapskirxlj
Where do you see second email address?
Do you have more than one Norton account?
Maybe, second email is Norton account for Norton Password Manager?
Maybe, second email is recorded with Dark Web Monitoring? [here]
Hello bjm:
Attached below is a screen print out of my accounts “Update your email” screen after I tried to update may email address from “@outlook.com” to the “@gmail.com” address. Norton’s error message states: “An account already exists for this email address. Sign in or try a different email address.
Confirm new email.”
So, my “@gmail.com” is somewhere within Norton’s accounting system. The desire is to delete the “@outlook.com” address and retain the “@gmail.com” address.
Please advise how this can be accomplished.
Thank you.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Update your email
Updating your email address will change the email address you use to sign in and the email address where you receive communications, including LifeLock alerts, where applicable.
Password
1Password
[deleted text] @gmail.com
1New email
An account already exists for this email address. Sign in or try a different email address.
Confirm new email
Cancel
Norton support via Social Support | Chat | Phone [here]