Subscription for 3 devices but now it says 1

Norton 360 for Windows
1

I purchased a subscription for 3 devices but now it says 1. What do I do, I need it for another device too.

Product & version number: Norton 360

OS details: PC

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

2

What Norton product?
What’s your geo-location/country?

may be related:
https://community.norton.com/t/my-norton-license/239789

3

Hello @ElevateSon

4

doesn’t really help, wants me to remove Norton 360 if I try to install on my other device. I’ve installed on multiple devices before. What changed?

5

What says 1?
What happens when you try install Norton 360 on another device?
Any Norton installed now on your devices from maybe another subscription?
What Norton 360 version#?
Purchased Norton 360 from Norton direct or from reputable retail/online vendor?
What vendor?
What’s your geo-location/country?

Who/What wants you to remove Norton 360? Maybe, new installer removes currently installed Norton…before installing Norton 360. Meaning, new installer acts like Norton Remove and Reinstall Tool. Maybe, your current Norton is v22.x and new Norton is version v24.x. Have you registered your new subscription with your Norton account?

6

Hello @ElevateSon
Please post progress

7
8

it wants to transfer the authorization to only 1 machine, do I need to reinstall. I’ve been using Norton for decades this the first time it’s done this.

9

Hello @ElevateSon
Transfer your protection from one device to another device [here]

Please post progress