Subscription Renewal Confusion

I read this statement below when you posted about an update available:

----------

Please note: This new build (22.5.0.93) is only available through LiveUpdate. We will post an update to this announcement when the full build is available for download. 

Your current beta test subscription will be carried over if you performed a LiveUpdate. You will have the opportunity to Renew the subscription for an additional 14 days when the product is about to expire, or fully expires. Please note: each beta subscription can only be renewed for an additional 14 days once. 

----------

I received this update through LiveUpdate, yesterday (May 11th), but I only have 3 days left on my subscription. Prior to this I did receive a popup to Renew, but it didn't work either. 

So here is my confusion, besides I only have 3 days left - the last statement above: "Please note: each beta subscription can only be renewed for an additional 14 days once." can someone explain in more detail what that means? I think it means that I can only renew 1 time, is that right? I mean how can we  continue to test beyond 28 days?

There has to be a way to test longer than 28 days. 

Any help would be appreciated. 

Greg

Hello @TCRob,

I've sent you a community Private Mail to gather up some additional information. 

Thanks,

Matt

I'll see if I can get a customer service manager to look into your issue.