I keep getting alerts asking me to update my billing information, or, the alert says, I will lose my subscription. I recently updated my information, and received an email confirming that I did so, yet I keep receiving these alerts whenever I turn on my computer.
Hello @cbc1981
Hopefully, "alert" will stop after awhile?
Are you enrolled in recurring subscription service?
Your Norton product is installed/activated/runs as expected?
What Norton product/s?
You've restarted machine since receiving "alerts"?
You've confirmed Norton 360 - Remote Management is on?
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v72910774
fwiw ~
- https://community.norton.com/en/forums/i-keep-getting-notifications-update-my-billing-information
- https://community.norton.com/en/forums/help-i-keep-getting-norton-pop-saying-critical-notice
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Fix incorrect subscription days displayed in your Norton product
https://support.norton.com/sp/en/us/home/solutions/kb2010092 02-May-2024
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/solutions/kb2009081 11-Jun-2024