Subscription renewal

I have been a longtime user of Norton AntiVirus and Norton Internet Security.  My current subscription is valid for a few months yet, and I was wondering...If I renew my subscription by going to the store and buying NIS 2014, will I have email support again like I used to in NIS 2012 on back or is that a thing of the past?

 

Thanks,

 

tjamess

 

[edit: Clarified subject.]