Couple of simpllistic questions please:- Why do Norton debit the subscription one month in advance of the expiry date please? Has any one had any luck in negotiating the price down? It’s getting a bit expensive for this O.A.P. Any advice or tricks welcome please.
Thanks.
@Silas_Marner Norton has the following renewal policy in place:
AI Overview
Norton automatically charges the credit card on file 30 to 45 days prior to the subscription’s expiration date to avoid lapses in protection. You will receive an email notification detailing the billing date and price before any charges occur. [1, 2]
Key Timeframes & Rules
- Cancel Auto-Renewal: You can disable automatic renewal at any time before your scheduled billing date.
- Annual Plan Refunds: You can receive a full refund if requested within 60 days of being charged for an annual renewal.
- Monthly Plan Refunds: Monthly renewals are typically non-refundable, but you can get a refund if you cancel within 14 days of the initial monthly charge. [1, 2]
How to Turn Off Auto-Renewal
To prevent automatic billing, you need to manage your subscription settings online: [1]
- Sign in to your account on the Norton Official Website.
- Go to the My Subscriptions tab.
- Locate your current security plan and click Manage Renewal or Cancel Subscription Renewal.
- Follow the remaining on-screen prompts to confirm and turn off the feature. [1, 2, 3, 4]
Canceling the auto-renewal will not end your current protection immediately; your software will remain active until the end of your prepaid term
We suggest disabling automatic renewal and purchasing via a trusted retailer for a better price.
SA
Thank you for your reply and help.
You’re most welcome, glad to help!!
SA