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Good afternoon, I have paid my subscription but I have a message saying I am not covered?

Product & version number Norton™ GO Deluxe: Annual Subscription

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Your products
Qty. Product name Delivery


1 Norton GO Deluxe electronic
Your Norton GO Deluxe subscription has been extended by 1 year.
Your subscription will expire on October 04,2025.

message = meaning an email?

Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498

IIRC…Norton™ GO is not offered for new subscription…but, Norton™ GO subscription my be renewed. Correct me.

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Can someone advise what I should be doing as I am confused. I was initially with BullGuard then Norton took over. I’ve paid but not covered??

Trying to get help isnt easy on here

Norton Community does not have access to your Norton account, subscription, payment profile.

Hello @M_Houghton
Who | What reports you’re not covered?
message = meaning an email?

FAQ: Migrating your BullGuard protection to Norton
https://support.norton.com/sp/en/us/home/current/solutions/v20220725124626886

Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498