Good afternoon, I have paid my subscription but I have a message saying I am not covered?
Product & version number Norton™ GO Deluxe: Annual Subscription
Payment information
We have received your PayPal payment. Your PayPal billing agreement for Cleverbridge GmbH is now active.
Your products
Qty. Product name Delivery
1 Norton GO Deluxe electronic
Your Norton GO Deluxe subscription has been extended by 1 year.
Your subscription will expire on October 04,2025.
bjm
2
message = meaning an email?
Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498
IIRC…Norton™ GO is not offered for new subscription…but, Norton™ GO subscription my be renewed. Correct me.
1 Like
Can someone advise what I should be doing as I am confused. I was initially with BullGuard then Norton took over. I’ve paid but not covered??
Trying to get help isnt easy on here
bjm
4
Norton Community does not have access to your Norton account, subscription, payment profile.
Hello @M_Houghton
Who | What reports you’re not covered?
message = meaning an email?
FAQ: Migrating your BullGuard protection to Norton
https://support.norton.com/sp/en/us/home/current/solutions/v20220725124626886
Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498