Subscription

Subscription
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: I would like to be able to email or text to proove that my subscription has NOT EXPIRED and doesn’t expire until Feb 2026. At present, i have no protection because you have deactviated my account. Your customer service appears to be non-existant.

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

2

I am suffering the same problem, indeed I have been invoiced three times, including in April this year, yet I am again reminded that my subscription is soon ending. You cannot reach Norton via contact as the contact format is a closed loop with no way of reaching the department you need.

3

Care to share your geo-location/country? Maybe, I can post Norton support phone number…your location.

Please review: Contact Norton Support [here] &or [here]

Note: Norton support access/presentation may vary.
The idea is to get past Norton presets & bots.

Note: type “agent” three times to reach = human agent
Chat dialog offers attach screenshot.

872
872341×470 30.6 KB

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~ fwiw ~
Suspension of Norton services due to high VPN usage here

4

Care to share your geo-location/country? Maybe, I can post Norton support phone number…your location.

Please review: Contact Norton Support [here] &or [here]

Note: Norton support access/presentation may vary.
The idea is to get past Norton presets & bots.

Note: type “agent” three times to reach = human agent
Chat dialog offers attach screenshot.

872
872341×470 30.6 KB

5

Thank you for your reply to my post, it is most appreciated.
The information you gave is most helpful and I will try your suggestion.
Many thanks again.
Alan