Supicious email?

17729EFC-2C9B-4C4A-B6A2-6D143E95BA42.jpegI’ve received two of these ‘suspicious’ emails purporting to come from Norton, offering to give me an extra year on renewing for 2 years, the email starts with Dear Norton customer rather than my name, links all point to www.mylivechat.com/chatnoscript.aspx?HCCID=36792051
Sent address is: promo@sales-norton.com
The email address it was sent to isn’t the one for my Norton account.

Is this genuine? If it is then the email should not look like a phishing attempt.

 

Hello Twilight Princess

Please see this.

https://support.norton.com/sp/en/us/home/current/solutions/v71088498_EndUserProfile_en_us

Have a Good Night and

Thanks.

Yes I’d like to know where I can forward the scam message to Norton.

Hello

Some email programs have features where you can report emails as spam. Outlook has a feature like that. The AntiSpan part of Norton Security might do it also. Spam Detectors have that feature also.

Have a Good Night and

Thanks.

Hey Torrey Umland ,

How would they report it?  Some people don't know how to do these things if you guys want it reported besides from here.

Hi Twilight Princess, I have seen this scam reported before.

The email you received is not legitimate. Please do not click on the links within. Report the message as spam.

The link informs me to use the Norton application which I don’t have installed as I’m trialling Windows Defender.

I noticed the Norton icon was not clickable within the email.

Hi ,

Here is the link to show how to renew your product  https://us.norton.com/renewal

Try that and see if you can use your code in there.  You dont have to buy just test.  If the code says its invalid, then its a fake.

I do admit I have been to the site that you posted above, and I have been to genuine sites of Norton and one of the things that I have found is that all the Norton logos are clickable and goes to the main page of the site, this site however the logo in not clickable.