Support SUCKS

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: Norton customer service is incompetent and ineffective

Detailed description: I should not have to navigate a website minefield just to reduce the number of renewal subsriptions, nor should I have to wait as minutes in chat after CSR has grasped the issue, only to still have no result.

Product & version number: LATEST NORTON 360

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

1 Like