I keep getting a popup to take a survey and win a prize. It will list just about any websites address in the pop up window that I just accessed ,when it pops up it has an annoying audio inviting me to take a survey....
How do I get rid of this? It must be some malware that Norton doesn't pick up
Can you please give us some information about your computer? What Norton product are you using and what version number? What operating system and what service pack level? What security program did you have before Norton and how was it removed? Sorry for all the questions, but this type of information is needed in order to try and help you.
My computer runs VISTA SP2 and I have Norton 360 version 3.8.0.41 . Never had another security program before this, installed 360 when I got the compouter
It is a safer location to get the program from than malwarebytes themselves because some malware creators have large lists of sites that they block. Please be careful to down load the correct program ----the FREE version of MALWAREBYTES
(Thanks to Delph for providing the alternative site)
After you get your computer cleaned up, you can update for free to version N360 version 4 with a valid key for N360.