Brand new Computer. Sweetpacks toolbar wasn't there yesterday. Got home from work today and there it is. I haven't found one successful way to get rid of it. Any ideas?
I have scanned the laptop with N360 in normal and safe mode.
I scanned with Malwarebytes.
I scanned with Malwarebytes rootkit
I scanned with Norton Power Eraser.
No threats found.
Any ideas? I've heard it's difficult to get rid of. Why should I need to download ANOTHER antivirus program just to get rid of this neusance? It's not a new issue. I thought Norton would be on top of that?
Brand new Computer. Sweetpacks toolbar wasn't there yesterday. Got home from work today and there it is. I haven't found one successful way to get rid of it. Any ideas?
I have scanned the laptop with N360 in normal and safe mode.
I scanned with Malwarebytes.
I scanned with Malwarebytes rootkit
I scanned with Norton Power Eraser.
No threats found.
Any ideas? I've heard it's difficult to get rid of. Why should I need to download ANOTHER antivirus program just to get rid of this neusance? It's not a new issue. I thought Norton would be on top of that?
Mike
Welcome Mike, Sorry you are having a problem. Your infection isn't a virus. It will require the help of a trained specialist to be sure that everything gets cleaned up. Select one of these free sites and work with one of their volunteer, trained staff to get the job done.