sxstrace.exe tool? Problems

I bought an HP computer with Windows 7 two weeks ago and it came with the trial NIS 2011.

I began seeing the sxstrace.exe message yesterday and decided to go ahead and purchase the product.

Now I cannot get Nortons running period, even after reinstalling twice.

It kept saying something about problems with side to side? I went into the event log but have no clue exactly what to do there.

I've googled and googled and now I am here.

People have apparently had this issue but I have found no concrete way of repairing.

 

Please help. Thanks.

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