Symantec Email Proxy not configured

Message reads:

 

Symantec Email Proxy cannot scan your email messages because your network is not properly configured.

1003, 13

 

Norton Antivirus states Attention.

Detailed status:  System Status at Urgent Attention, Email Scanning, Error.

 

I found a possible fix through support from another computer and I send this message on another computer because my laptop will not connect to the internet though the signal strength is excellent.

 

I run:

-Internet Explorer

-Apparently it is Norton Internet Security 2005, though it is is completely renewed and will be again in November.

-Windows XP

 

Please help, I am always a Norton supporter, but am currently very frustrated.  Thanks!