I have a fresh Install Windows 7 Enterprise 64bit on new system and Norton Ghost 15 only recognizes by USB3 external backup location and the small 96GB SSD boot drive. None of the drive letters from the 4 partition Raid 5 (GUID Partition Table) disk appear. I have already checked the partitions and they look fine however partinfo throws an error when executed, eventhough partition table output is created. I am attaching the output, any assistane you can provide will be appreciated.
C:\Program Files (x86)\Norton Ghost\Utility>partinfo
Getting partition info from all drives
Partition information for drive 0
Partition information for drive 1
System failure getting partitition info
Partition information for drive 2
Error connecting to device 3
Error EBAB03EE: Operating System API true failed.
Error connecting to device 4
Error EBAB03EE: Operating System API true failed.
Error connecting to device 5
Error EBAB03EE: Operating System API true failed.
Error connecting to device 6
Error EBAB03EE: Operating System API true failed.
I am alos attaching the SMEDUMP output, see attachements for details.
Thanks in advance.
I have a fresh Install Windows 7 Enterprise 64bit on new system and Norton Ghost 15 only recognizes by USB3 external backup location and the small 96GB SSD boot drive. None of the drive letters from the 4 partition Raid 5 (GUID Partition Table) disk appear. I have already checked the partitions and they look fine however partinfo throws an error when executed, eventhough partition table output is created. I am attaching the output, any assistane you can provide will be appreciated.
C:\Program Files (x86)\Norton Ghost\Utility>partinfo
Getting partition info from all drives
Partition information for drive 0
Partition information for drive 1
System failure getting partitition info
Partition information for drive 2
Error connecting to device 3
Error EBAB03EE: Operating System API true failed.
Error connecting to device 4
Error EBAB03EE: Operating System API true failed.
Error connecting to device 5
Error EBAB03EE: Operating System API true failed.
Error connecting to device 6
Error EBAB03EE: Operating System API true failed.
I am alos attaching the SMEDUMP output, see attachements for details.
Thanks in advance.
dgronceski ,
Thanks for that. So far, Rabor is the only person who has reported being able to see a 3 TB HD from Ghost 15. Ghost 15 can see smaller HDs partitioned with GPT.
http://community.norton.com/t5/Other-Norton-Products/WD-3TB-HDD-does-not-show-up-in-NG-14/m-p/453604#M34400