Symantec service framework stopped working and closed

I read in other threads that this needs to be reposted if still having problems. 

 

I am on Vista Ultimate, SP1, 32 bit OS

NIS 2009, version 16.5.0.135

Add on pack, version 3.5.0.24

 

As you can see, I have the very latest version of the software, but I still get the error: symantec service framework stopped working and closed.  It happens right after my I boot.

 

Tech support has tried to help me, with no success.  Any help would be greatly appreciated.