Symantec System Framework crashes when logging in to account...

Hi,

 

Windows XP Pro SP3, Norton A/V 2012 - 20.1.1.5, Norton Standalone IDSafe - 2013.1.1.7.

 

Whenever I try to set up the vault, when it first asks for my Norton Account logon, Symantec System Framework crashes as per attached screen shot.... any ideas anymore?

 

Have used the Norton Removal Tool and done a fresh install, same thing.

 

 

Thanks

 

[Edit: Removed attachment that contained personally identifiable information to conform with the Participation Guidelines and Terms of Service]